Privacy Policy for MindSight Studios Inc.

[Last Revision: Aug 15, 2018]

Policy Summary:

This Privacy Policy is intended to comply with the requirements of the “General Data Protection Regulation” or “GDPR” and explains how information about you (your “Personal Data”) is collected, used and disclosed by MindSight Studios Inc. (MSSI). This Privacy Policy applies to information we collect when you interact with us or use any of our products, services or websites that link to this Privacy Policy.

‘Personal Data’, means identifiable information about a person and may include, but is not limited to, name, email address, phone number, postal or other physical address, credit or debit card number and other personally identifiable information.

About Us

The terms “we”, “us”, and “our” includes MindSight Studios Inc., PlaceMaker (Joint Venture with Ambit 3D LLC), and all of our websites, products and services. We are committed to protecting your privacy.

Collection of your Personal Data

When you order software licenses, sign-up for mailing lists, or use our products or services, we may collect the following Personal Data from you:

How we use and process your Personal Data

Your Personal Data is used only for our internal business purposes to provide you with access to our products and services and to communicate information of legitimate interest with you (‘Business Purpose’)

We use Personal Data to identify the licensees for our software products so that we can restrict access for our products and services to valid license holders.

We will never sell or share your Personal Data with anyone except our own Service Partners and only as necessary to provide you with our products, services, and communication. 

We collect all Personal Data legally, fairly and transparently and will not process Personal Data in an unexpected or misleading way.  We will only use your Personal Data in ways that are compatible with our Business Purpose.

We may disclose your Personal Data if required by law, regulation, legal process, or government request.

Our Service Partners

All of our service partners are GDPR Compliant.  Our service partners that may collect, store, and process your Personal Data on our behalf include the following:

Our Service Partners have their own Privacy Policies which can be found on their public websites.

Our Reseller Partners

If you order a software license through one of our official resellers, we may collect your Personal Data on behalf of the reseller and share the data with the reseller.  Our resellers also may collect your Personal Data on our behalf.  Any Personal Data that is shared with us from resellers is only used for our Business Purpose.

Each of our resellers may have their own Privacy Policy.  We encourage you to review the Privacy Policy of your reseller before ordering from the reseller.    

How we Communicate with You

When you order a license for one of our software products and voluntarily provide your Personal Data, we feel that you have expressed a genuine legitimate interest in that product.  As such, we also have a Legitimate Interest in communicating with you regarding news and information (including marketing) related to that specific product and you may be added to a mailing list related to the product you ordered.

When you order a license for one of our software products, and anytime thereafter, you can choose to opt-out of receiving news and information related to that product.

You can also be added to our mailing lists by filling in a sign-up form on one of our websites.

If you are on a mailing list, and have not opted-out, we may occasionally contact you about such things as: updates to our products, offering customer support, service status reports and outages, account information, information about special events, webcasts, podcasts and special offers. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you shall have the opportunity to opt out/unsubscribe from receiving these messages free of charge.

If you opt out, we may still send you critical non-promotional communications, such as those about your account or our ongoing business relations – particularly if you have an active account with us.

How to Access your Personal Data

You can access your software license-related Personal Data at any time using the link below:

https://mindsightstudios.com/recover-license-information/

If you would like to request access to your Personal Data that was collected by our Service Partners, please submit a request by filling out the contact form at mindsightstudios.com.

How to Opt-out of Email Communications

All of our email communications will include a link near the bottom that will allow you to unsubscribe from the related mailing list or manage your subscription preferences.

Requesting Changes or Removal of your Personal Data

Data that can not be Immediately Removed upon Request

How long we store your Personal Data

Since removal of your Personal Data may mean that you would lose access to our products and services, we will store your Personal Data until you explicitly request deletion.  We may also remove Personal Data related to discontinued products, but we will first notify you if this would affect your access to the product or service in any way.

Integrity of Personal Data

The security of your Personal Data is of the upmost importance to us, and we undertake all reasonable procedures and protocols to help protect information about you from unauthorized access, misuse, disclosure, loss, theft and alteration or destruction. When Personal Data (such as a credit card number) is transmitted to other websites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

We store lower-risk Personal Data related to software licensees in a secure, restricted-access, password protected SQL database.

We do not store any highly sensitive Personal Data such as credit card numbers or passwords for accessing financial accounts. Our Service Partners may store and process this type of data. Please visit the websites of our Service Partners for more information about how your data is securely stored.

How we use Cookies

Most web browsers are set to accept cookies by default, and we use cookies and other technologies on our websites to collect anonymous data on our users’ behavior and their devices, device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website, preferred reseller, and this information is stored in a pseudonymized user profile. This information cannot be used to identify individual users or to match it with further data on an individual user. This user experience mapping helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

What are Cookies?

Cookies are small data files transferred onto computers or devices by sites for record-keeping purposes and to enhance functionality on our site. Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website, products and services.

Your Rights to your Personal Data

You have a right to be informed of Personal Data that we process, as well as a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from a structured, common and machine-readable format of Personal Data you provided to us.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Revisions to this Privacy Policy

We may revise this Privacy Policy from time to time. If changes are made, we will notify you by revising the date at the top of this Privacy Policy. We may also provide you with additional notice, such as email notifications or statements on our homepage. We encourage you to review our Privacy Policy whenever you access our websites, services or products so you stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by filling out the contact form on one of our websites.